Terms of Sale
1. Terms and Conditions of Sale Purpose
These General Terms and Conditions of Sale (GTCS) govern the contractual relationship between Glowee. (hereinafter referred to as "the Seller") and its customers (hereinafter referred to as "the Customer"), within the framework of the sale of educational and playful products.
2. Products
The products offered for sale by Glowee. are described on the boutique's website. The essential characteristics of each product are presented clearly. However, variations may exist between the description and the actual product. While most reviews on our website come from our own customers, a small number may originate from external sources. These are based on similar active ingredients used in our products. Additionally, test panels have been conducted by third-party labs, they are based on the same active ingredients. Results may vary depending on each person's unique skin type and condition. We ensure that all reviews are genuine and useful to help customers make informed decisions. We suggest customers review the product information to ensure it meets their preferences and needs before making a purchase.
3. Orders
The Customer can place an order via the website. Once the order is placed, the Customer will receive a confirmation email. The Seller reserves the right to cancel or refuse any order in the event of a dispute with the Customer, non-payment, or for any other justified reason.
4. Prices and Payment
The prices of products are indicated in euros (GBP) and are those in effect at the time of the order. Payment can be made through the payment methods offered on the Shopify site. The order will be shipped upon receipt of full payment.
5. Delivery
Delivery times are indicated during the order. The Seller will strive to meet these deadlines but cannot be held responsible for delays caused by unforeseen circumstances. Delivery costs are specified at the time of the order.
6. Complaints and Returns
The Customer has 14 days from the receipt of the product to report any complaints or returns. The product must be returned in its original condition, with the original packaging. Return costs are the responsibility of the Customer. Please note that for certain products (such as soaps and masks), we do not offer returns or exchanges due to hygiene purposes.
7. Liability
The Seller cannot be held responsible for indirect or immaterial damages resulting from the use of the products sold. The Seller's liability is limited to the amount of the order.
8. Personal Data
The Seller collects and processes the personal data of the Customer in accordance with its Privacy Policy.
9. Applicable Law and Jurisdiction
These GTCS are governed by the law in force in France. Any dispute arising from these GTCS will be under the exclusive jurisdiction of the courts of Paris, France.
10. Modification of GTCS
The Seller reserves the right to modify these GTCS at any time. The applicable GTCS are those in force at the time of the order.
11. Contact
For any questions or complaints, the Customer can contact Glowee. via email: contact@itsglowee.com
Founded by Camille and Cassandre
Our Story
Camille's journey started with a persistent burn under her breast that no dermatologist could heal. Frustrated but determined, she crafted a turmeric-based soap. The results were astonishing—her burn healed completely before her final diagnosis appointment. The dermatologist was amazed, saying, "You did the right thing."
Cassandre's mission was driven by watching a family member suffer from severe acne and the accompanying deep depression. This experience ignited her commitment to finding effective skincare solutions that not only treat the skin but also uplift the spirit.
Our Mission
At Glowee, we stand against low-quality products, false promises, and the disappointments they bring. We are dedicated to creating high-quality skincare that transforms your routine into a radiant ritual. By combining nature’s potent ingredients with the latest scientific advancements, we deliver products that truly nourish and rejuvenate your skin.
Key Ingredients
- Turmeric: Celebrated for its powerful anti-inflammatory and healing properties.
- Vitamins A, E, and C: Essential for revitalizing and protecting the skin.
- Olive Oil: Deeply moisturizes and nourishes.
- Kaolin: A gentle clay that detoxifies and cleanses.
- Sweet Orange: Energizes and brightens your complexion.
- Kojic Acid: Naturally evens skin tone and reduces pigmentation.
And much more...
Our Commitment
Glowee promises transparency, quality, and efficacy. Our products are vegan, cruelty-free, and formulated with clinically validated ingredients at optimal concentrations. We aim to provide skincare that truly works, ensuring you feel radiant inside and out.
- Natural and Powerful: Leveraging the best of nature.
- Clinically Proven: Ingredients backed by science.
- Vegan and Cruelty-Free: Ethical and sustainable practices.
- Radiance Guaranteed: Enjoy our 30-day glow guarantee.
The Glowee Difference
Glowee was founded from personal triumphs and the desire to help others achieve their best skin. Camille and Cassandre’s experiences highlight our mission to provide simple, effective solutions that everyone can understand and benefit from. We specialize in treating hyperpigmentation and other skin concerns with clinically proven ingredients.
Our range includes innovative solutions enriched with turmeric, vitamins A, E, and C, olive oil, kaolin, sweet orange, and kojic acid. Each product is designed to brighten, nourish, and protect your skin, helping you achieve a naturally radiant glow.
In a world of fleeting skincare trends, Glowee remains steadfast in delivering products that are proven to work and are dermatologically approved. Choose Glowee and experience the confidence of radiant, healthy skin.